Return & Refund Policy

We want you to be happy with your DrinkMate purchase. If there is an issue with your order, please contact us as soon as possible so we can help.

Returns

* You can contact us within 14 days of receiving your order if there is a problem with the product.
* For damaged or defective items, please provide clear photos of the product and the packaging so we can assess the issue.
* The product should be returned in its original condition and packaging where applicable.
* Returns that are caused by normal wear, misuse, or accidental damage may not be eligible for a refund.

Damaged or Incorrect Items

If your DrinkMate arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery and include photos showing the issue.
Once we review your request, we will let you know the next steps.

Refunds

If your return or claim is approved, we will process the refund to your original payment method.

Please allow some time for the refund to appear in your account, depending on your payment provider.

Contact Us

If you have any questions regarding returns or refunds, please contact us at:
📧veruno435@gmail.com