FAQ

Frequently Asked Questions

What is DrinkMate?

DrinkMate is a smart 500ml / 17oz hydration bottle designed to help you keep track of your water intake and stay reminded to drink throughout the day.

* How does DrinkMate help with hydration?
DrinkMate uses smart hydration tracking and drink reminders to help you stay aware of your daily water intake.

* How much water does DrinkMate hold?
DrinkMate has a capacity of 500ml / 17oz.

* Is DrinkMate insulated?
Yes. DrinkMate features double-wall vacuum insulation to help maintain the temperature of your drink.

* Does DrinkMate connect to my phone?
Yes. DrinkMate uses Bluetooth 5.0 and is compatible with the DrinkMate app on iOS and Android.

* How is DrinkMate charged?
DrinkMate has a USB-C rechargeable battery.

* How long does the battery last?
Under typical use, the battery can last approximately 2–3 weeks, depending on usage.

* What colors are available?
DrinkMate is available in:
* Mojave Dune
* Granite White
* Baby Pink

* Is DrinkMate leak-proof?
DrinkMate features a 360° leak-proof screw lid designed for everyday use.

* Is DrinkMate BPA-free?
Yes. DrinkMate is made with BPA-free materials.

* How can I contact you?
If you have any questions about your order or DrinkMate, please use the Contact Information page and we’ll be happy to help.

* Where do you ship?
We currently prepare orders for our available shipping regions. Shipping availability and delivery details are shown during checkout.

* Can I return my DrinkMate?
Please see our Refund Policy for full information about returns and eligible claims.